Contact
We Are Here to Help
Have a question about your order, a product, or your skin type? Our team is available 6 days a week via WhatsApp, phone, and email.
Reach Us Directly
We aim to respond to all messages within a few hours during business hours. For fastest response, WhatsApp is best.
WhatsApp (Fastest)
0324 5233575
Tap to chat on WhatsApp
Phone Call
+92 324-5233575
Available during business hours
elixire.cosmo@gmail.com
Response within 24 hours
Business Hours
Send Us a Message
Fill in your details and we will get back to you as soon as possible. For order-related queries, please include your order number.
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Find Us Here
We are based in Kasur, Punjab. While we do not have a walk-in retail store, we ship nationwide across Pakistan with Cash on Delivery. You can reach us through any of the channels above.
Kasur, Punjab, Pakistan
Common Questions
How do I track my order?
Visit our Order Tracking page and enter your order number. You will also receive tracking updates via SMS or WhatsApp after dispatch.
Can I return a product?
Yes. Unopened, unused products can be returned within 30 days of delivery. Contact us via WhatsApp at 0324 5233575 to initiate a return. Our team will arrange collection.
Do you offer wholesale or bulk pricing?
Yes, we work with retailers and distributors. Please email elixire.cosmo@gmail.com with your business details and intended order volume and we will send you our wholesale pricing sheet.
Is COD available for all cities?
Yes. Cash on Delivery is available across all of Pakistan — every city and town. We ship to Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Peshawar, Quetta, and everywhere in between.