Shipping policy

Shipping Policy

Thank you for shopping with Elixir Cosmetics. We are committed to delivering your orders quickly and safely.

Order Processing

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays may be processed on the next business day.

Shipping Time

Estimated delivery times:

- Major Cities: 2–5 business days

- Other Areas: 3–7 business days

Delivery times may vary depending on location, courier operations, weather conditions, or public holidays.

Shipping Charges

Shipping charges are calculated at checkout and displayed before completing your order. Promotional free shipping offers may be available from time to time.

Order Tracking

Once your order is shipped, you may receive tracking information through email, SMS, or the courier service, where applicable.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across eligible locations in Pakistan. Please ensure that the provided contact number and address are accurate to avoid delivery delays.

Failed Deliveries

If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the parcel, the order may be returned to us. Additional shipping charges may apply for re-dispatching returned orders.

Damaged or Missing Items

If you receive a damaged package or an item is missing, please contact us within 48 hours of receiving your order. We will review the issue and assist accordingly.

For any shipping-related questions, please contact:

Email: support@elixirecosmetics.store

Website: www.elixirecosmetics.store

Thank you for choosing Elixir Cosmetics.